Refund policy

At Dealvex, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Returns
You have 30 days from the date of delivery to request a return. Items must be unused, in their original condition, and in the original packaging.

Free Returns
We offer free returns worldwide. Simply contact our support team to initiate the process.

Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Non-Returnable Items
Certain items may not be eligible for return due to hygiene or final sale conditions.

Late or Missing Refunds
If you haven’t received your refund, please check with your bank or payment provider before contacting us.